The Institute was established in 1929 to equip public servants with requisite skills, knowledge and attitudes that would ensure high quality performance and service delivery in the Public Service. In 1964, the Institute was moved to the Governor’s residence at the corner of Enterprise and Glenara Road in Highlands. In 1999 the Institute was moved to its present home at the Education Service Centre in Mount Pleasant.

Vision

The leader in continuous Public Service training.

Mission

To provide competence-based training to public servants in mandatory courses.

Training Facilities

The Institute has the following facilities:

  • Projectors & Screens
  • T.V and V.C.R.
  • Flipchart Stands
  • Audio Visual Equipment
  • Conference Rooms
  • Catering Facilities
  • Hostel Accommodation
  • Library Services.

Courses on Offer

  • Public Sector Accounting 1 – 3
  • Costing Accounting
  • Finance for Non –Financial Managers
  • Records and Information Management
  • Records Classifiers
  • Records and Information Procedures
  • Executive Secretarial Courses
  • Public Sector Office Procedures
  • Public Service Personnel Procedures
  • Train of Trainers
  • Management Development 1 & 11
  • Team Building
  • Receptionist Skills
  • Induction
  • Change Management
  • Strategic Management
  • Stores Management
  • Procurement
  • RBM (PPS And RBB)

Phone Number

0242 332183

Address

Highlands Institute
P. BAG 7222, HIGHLANDS, HARARE

Hours

Mon – Fri: 9am – 5pm
Sat – Sun: closed

Highlands Training Centre